All items in this store are made to order, which means they are created specifically for you once your purchase is complete.

After you place your order, please allow 1–2 business days for processing. Once processed, your items move into our production schedule, which typically takes 7–10 business days.

You’ll receive email or text updates when your order enters production and again when it’s ready for pickup or shipment.

We do not keep a large inventory of finished items on hand. When you place an order, we order the blank garments or products specifically for you, and once they arrive, we imprint, embroider, or customize them in-house.

This process ensures your items are made accurately and with proper attention to detail. Because each piece is created specifically for your order, production timelines and return policies differ from standard retail stores.

You can choose shipping or local pickup at checkout.

Pickup: Available Monday–Friday, 8:30 AM to 5:30 PM (closed on holidays). If you have questions about timing or pickup details, feel free to reach out to our office.

Shipping: Once production is complete, your order will be packaged and shipped. You’ll receive tracking information once it leaves our facility.

Because all items are custom-made, we are unable to accept returns or exchanges. Please review the size charts provided for each item, as sizing may vary between brands and fabrics.

Changes or cancellations can only be made before your order enters production.

Once production begins, materials and customization processes have already been started and we cannot modify or stop the order. If you need to make a change, contact us right away.

If your order arrives incorrect, damaged, or defective, please contact us within 2 business days so we can assist. Photos may be requested to help us quickly review and resolve the issue.

To maintain the quality of your print or embroidery, we recommend washing items inside out, in cold water, on a gentle cycle. Avoid high heat when drying; low heat or air-drying is best. Follow any item-specific care tags provided.

We aim to display colors as accurately as possible, but variations may occur due to screen settings, lighting, and fabric dye lots. If you have questions about a specific color, we’re happy to help before you place an order.

If you need assistance with an order, have questions about customization, or need help with pickup or shipping details, our team is happy to help.

Contact Information:

Phone: 951-477-4636

Email: [email protected]

Address: 41555 Cherry St, STE H, Murrieta, CA 92562

You’re welcome to call, email, or stop by during our business hours: monday–friday, 8:30 AM to 5:30 PM (closed on holidays).